Are you a customer, or a client?

I’m deviating a little bit from my last two articles which were specifically around products or solutions, to talk about identifying and managing hidden costs, and what their true impact…
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Andrew Griffiths recommends
RECOMMENDED READING Crucial Conversations – Tools for Talking When Stakes are High. Authors – Patterson, Granny, McMillan and Switzler. This is not a new book, having first been published in 2011….
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Green shoots on the horizon
There’s no denying Townsville North Queensland has been experiencing one hell of an economic battle in recent times. Between youth unemployment and the decline of housing prices, it’s been a…
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Unfair dismissal a learning opportunity?
Unfair dismissal. Two words that are enough to make a business owner break out into a cold sweat. Or, so people are telling us. What would you say if I…
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100 years of educating for life-long success
With a reputation for educating students for life-long success, The Cathedral School has prepared more than 12,000 students for their individual career pathways over its 100 years. We take a…
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Do you struggle to say “NO”?
We live in a world where there seems to be a never-ending barrage of requests that require us to commit our time to doing something. Every email requires a response,…
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Rachael Finch Raising the Barre
She’s navigated her way from model to Miss Universe Australia, to TV presenter, radio co-host and author. And this year she made a grand jeté into delivering her own dance-inspired…
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Living the dream
A friend and client of mine (let’s call him Macca) lives one of the greatest lives of anyone I know: skiing in France, running with the bulls, festivals, you name…
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