An app designed to save lives
Queensland offers unique challenges for businesses that require workers to drive as part of their job. Across the state, we have energy, mining, oil, gas and resources operations where workers need to drive long distances between sites. That is before factoring in sales representatives, health professionals, transport and courier services and all of the logistics and procurement chains that need drivers behind the wheel to keep Queensland – and Australia – running smoothly.
Without question, driving is the riskiest activity any worker will undertake as part of their duties. Especially when you factor in the large distances between job sites and destinations, environmental hazards like bushfires and severe storms and the unique wildlife that can strike vehicles without notice. That is why JMS (Journey Management System) was formed in 2015, to provide an easy-to-use application for companies to safely monitor their mobile workers and deploy emergency assistance when required.
Fast-forward to today and JMS has had a significant facelift.
Since 2015 the product (developed by Queensland-based technology company IONYX) has offered a raft of new features which means that companies have access to offline capability (using the GPS functionality of the driver’s mobile device), fatigue notifications, hands-free operation and digital journey submissions to ensure all clients are meeting their HSE compliance.
This is how JMS works in a nutshell. A journey is planned with geofenced checkpoints along the way, including fatigue and meal stops. This journey management begins when the driver starts their trek and will require no manual operation at any point. When the driver travels through a geofence, it is successfully ticked off in the application. If they do not, alerts are immediately sent to management via SMS, email and push notification. This occurs even if the driver is out of mobile range, using the GPS signal and last-known location. Drivers also receive voice reminders to take their mandated breaks to ensure they are well-rested for long journeys. And when the journey is complete, the application automatically disengages so workers are not monitored any further.
JMS Business Development Manager Jim Culliford hopes that bringing JMS to a wider audience would help prevent accidents in the future. “Many of our clients have stories to tell, of workers that have been hurt or worse in the line of work,” he said.
“In some cases, it has taken extraordinary amounts of time before these workers were even reported as missing, let alone assistance deployed.
“Those kinds of tragedies inspire action, but it is our great hope that we can help companies prevent them from happening by using our software.”
One of those stories came from JMS client Lewie Fire Protection. While they are based in Mt Isa, they have operations all over the state as a leading provider of fire protection services and equipment. Health, Safety, Environmental and Quality (HSEQ) Officer Pete Cherrett said that was the catalyst for change in their operations.
“After a serious rollover event in a remote area of NQ last year we began to search for a suitable journey management system that provided the service that we identified as important to us as a company and to our individual team members,” he said.
“We always receive quick responses to all our requests for assistance and this ensures that the system is always operating, and ultimately keeping our guys safer as they travel.”
Mitchell Services is a major client of JMS, with drilling operations in every state of Australia, and General Manager People and Risk Josh Bryant said it was a vital application to keep their ever-growing volume of workers protected.
“Unfortunately, around some of the sites where we operate there have been some tragic vehicle accidents, some even leading to fatalities,” he said.
“It really highlighted the need for our business with so many vehicle movements and personnel movements that we needed a proper journey management system in place.
“We were doing paper-based risk assessment or getting our employees just to do text messages through the towns that they were going through.”
Since onboarding JMS, Mr Bryant said that they had been able to customise the features to suit their specific needs for a tailor-made solution to their operations.
“When we first implemented the app our employees were quick to give feedback on the enhancements that they would like to see and IONYX has been really responsive to making these changes in the JMS App,” he said.
IONYX Director James Kelly said the rebrand was necessary as JMS has come a long way since inception and IONYX wanted to showcase the full suite of functions and features that provide holistic safety solutions.
“There are some journey management providers out there that require drivers to manually check-in,” he said.
“That means drivers on long shifts required to use their mobile devices on the road, which is not only highly illegal but extremely unsafe.
“We want to show companies the real points of difference that we offer, including hands-free operations, geofenced checkpoints, voice reminders for breaks and automated reporting when things go wrong.
“Even if a driver is in an area of low or no mobile reception, the GPS built into their device will still send alerts with last known location so assistance can be mobilised.”
In a nutshell, JMS wants to be a Safety Guardian for your company and all of your travelling workers.
To find out more, go to jmsapp.com.au or contact the team directly on 1300 379 577 or at firstname.lastname@example.org.