5-star & sustainable Responsible luxury

Written by: Success North Queensland | January 31, 2019

By now you’ve likely met Riley, Cairns’ first five-star hotel in 20 years. But did you know the $140 million hotel is Cairns’ first luxury sustainable hotel.

In a location as naturally magnificent as Cairns, neighboured by both the Daintree Rainforest and the Great Barrier Reef, the reminder to uphold environmental integrity in tourism is ever-present. 

Management at Cairns’ newest hotel, Riley, know that it’s not enough these days for a hotel to just a few sustainability features; there’s a shift in the environmental awareness and values of tourists and hotel guests, and an expectation that a business strives to be environmentally responsible.

Crystalbrook Collection, the luxury hospitality group that owns Riley and it’s currently-under-construction Cairns sibling hotels Bailey and Flynn, is a founding citizen of the Citizens of the Great Barrier Reef (GBR). In Riley’s first week of opening (November 2018), $100 from each online room night booked went to the Citizens of the GBR, totalling over $10,000. 

These are some of the little initiatives making big reductions in Riley’s environmental footprint.

Forget lining up at the check-in desk, instead, make yourself comfortable in the lobby and the hotel staff will come to you for check-in, using an iPad. Inside the hotel rooms, Riley uses 90% less paper by replacing the hotel compendium with an iPad. That means with a few taps of your finger you can order room service, book a spa treatment or book dinner at any of Crystalbrook Collection’s Cairns hotel restaurants, not just Riley.

Replacing plastic items with those made from renewable resources, Riley offers room keys made from 100% recycled timber, only PLA straws (polylactic acid straws which are made from renewable resources like sugarcane or corn starch), coat hangers made of recycled-cardboard, and bottled water has been replaced with recyclable cartons. By using refillable pump packs instead of disposable bottles for soaps, shampoos and conditioners, Riley has eliminated the need for 250,000 tiny plastic bottles each year.

Around 80% of the fresh fruit and produce served at Riley is sourced from within a three-hour radius from the hotel, which cuts back on carbon emissions during transport and supports local growers. Crystalbrook Collection also sources beef from its own cattle station, which runs 4,000 cattle and is located three-hours inland from Cairns.

Expect even more sustainability features from Riley’s sibling, Bailey, which will open in September, closely followed by Flynn in December 2019. Riley is open now and offering great local rates when you register at crystalbrookcollection.com/subscribe.

Success North Queensland